What is the Excess or Deductible?
An excess or deductible is the amount you have to pay for each incident when you make a claim. If the loss is less than the amount of the excess then you must meet the cost of it.
What is Excess Waiver cover?
You may have the opportunity to purchase Excess Waiver Cover for an additional premium. If purchased the excess or deductible will not be payable in the event of a claim.
Am I entitled to any No Claims Discount or Bonus?
Each year that you are insured without making an insurance claim, you earn a No Claims Discount applied to the following year. This may be transferred from a previous insurer, or built up annually. You may be asked for evidence of your no claims discount if transferring from another insurer. The maximum no claims bonus entitlement is 25%, but some of our insurers will only offer a maximum 20% entitlement.
What happens to my no claims discount if I have a claim?
If you have a claim during the policy period then your no claims discount will revert to nil and will build up each year you are claim free.
What happens to my no claims discount if I have a claim and it is not my fault?
Initially, if a claim has been paid it will still affect your no claims discount until such time as a successful recovery from the third party is obtained. We will then reinstate your no claims discount to the same point that it was before the loss.
Can I protect my No Claims Discount?
Yes, when you have the maximum no claims discount, we may offer you the option to protect your no claims discount, which means that subject to payment of the additional premium, even if a claim is made you will not lose your no claims bonus.
Does my policy cover lightning strikes?
Yes, our yacht policies do cover the loss or damage caused by lightening strikes.
I want to charter out my boat, can you cover me?
Yes, we may be able to extend our yacht policies to cover the vessel whilst under Skipper Charter and Bareboat Charter. Please contact the office to discuss your requirements.
How do I make a claim?
If a claim arises, all the information on how to make a claim can be found in your Certificate of Insurance or Policy documentation. If in doubt please contact the office and we will provide you with a claims form, and will support you in making your claim to the underwriters.